The meeting stated at 1:30 PM in 21
stSeptember 2013 and lasted for about 120 minutes and the presenter was Dr.Ahmed Salah , the presentation was about situational leadership.
Introduction:
-Presentation skills: It is a must for any successful manager, so you have to revise these skills and focus on the 3 Ps (pause, power and pace)
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-Now, what is the difference between the leader and the manager? Although there are many answers to this question, the simple answer is that leader makes the right things while manger makes things with right ways. further, manager takes power from authority.
-Leader is a mix of the following nouns and adjectives (loyalty, enthusiasm, active,ambitious, decision maker, empathy, relations).
-What are the tasks of the supervisor?
A-Setting objectives: you-as a future manager-have to set clear social and business objectives either on long term or in short term. The objectives may be either quantitative such as achieving 100% or qualitative.
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Dr.Ahmed Salah gave many examples of qualitative objectives such as:
1- Being the company best achiever.
2-improve company rank in IMS.
3- Achieving high growth in a big hospital.
B-Forecasting and planning
3-Leading, controlling, directing, handling, motivating, counseling and supporting
What about methods of motivation?
Dr.Ahmed started this topic with Maslow’s hierarchy of needs
1-security : in different levels such as job security, financial security, and relations either with
colleagues or with managers.
2-Promotion:
3-Training and development
4-loyality through accountability
Then, Dr.Ahmed showed the difference between the 4 levels of competence:
Competence is a mix of skills and knowledge
Level 1 – Unconscious Incompetence
(You Don't Know that You Don't Know)
At this level you are blissfully ignorant: You have a complete lack of knowledge and skills in the subject in question. On top of this, you are unaware of this lack of skill, an
d your confidence may therefore far exceed your abilities.
Level 2 – Conscious Incompetence
(You Know that You Don't Know)
At this level you find that there are skills you need to learn, and you may be shocked to discover that there are others who are much more competent than you. As you realize that your ability is limited, your confidence drops. You go through an uncomfortable period as you learn these new skills when others are much more competent and successful than you are.
Level 3 – Conscious Competence
(You Know that You Know)
At this level you acquire the new skills and knowledge. You put your learning into practice and you gain confidence in carrying out the tasks or jobs involved. You are aware of your new skills and work on refining them.
You are still concentrating on the performance of these activities, but as you get ever-more practice and experience, these become increasingly automatic.
Level 4 – Unconscious Competence
(You Don't Know that You Know – It Just Seems Easy!)
At this level your new skills become habits, and you perform the task without conscious effort and with automatic ease. This is the peak of your confidence and ability.
Then he illustrated the cycle of resistance and change.
The four leadership styles which range from:
1-Directing
2-Coaching
3-Supporting
4-Delegation
Finally, he discussed the difference between counselling and coaching:
Thank you
Mohamed Saber
coordinator of Jeddah Talent Pool program
Jamjoom pharma
Saudi Arabia
M: +966-54-100-3585
T: +966-26-835-309
